1	Testing Center
2	Welcome to the LSUA Testing Center The LSUA Testing Center is committed to providing secure, appropriate, and timely testing services to the LSUA campus and to the Central Louisiana community. To learn about the Center and how it operates, please take the virtual tour.
3	Security
4	Reception Area
5	Reception Area Testers enter the Testing Center through the reception area. All testers are required to: Sign In Show appropriate ID Turn off cell phones Store personal items in secure lockers
6	All Areas Monitored
7	Security Testers are monitored through a state-of-the-art monitoring system. Cameras are located throughout the center to monitor testers. Tests are stored in double locked areas. Tests are returned to appropriate facility as soon as possible after administration. Some faculty prefer to pick up their tests
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13	"All video tapes are kept..." All video tapes are kept for one month after the test date. Any faculty member who wishes to review a testing tape may make that request through the testing center and arrangements will be made for you to review the test in question.
14	Tests Given in the Testing Center ACT National Testing Center Act Residual ACT National PRAXIS TOEFL CLEP Pearson VUE Sam Challenge Independent Study Special Needs Testing Make-up Tests DSST
15	Procedures for using the Center Tests are brought to Student Services by professor or sent by their student worker Placed in locked file cabinet in Testing Center or in Student Services Tests administered at appointed time Student worker returns tests to faculty offices Student workers pick up tests at faculty request
16	Procedure if Student Worker Does Not Pick-up, Deliver or on Occasion, Monitor a Test Faculty agrees to deliver and pick-up their own tests Faculty agrees to allow the coordinator to reschedule their test time when the test can be proctored by the coordinator
17	CHALLENGES Only one coordinator Has personal needs, doctor’s appointments, committee meetings, time-off like everyone else Students fail to register with Testing Center for test administration Student failure to register makes it impossible for us to plan coverage when the coordinator is gone
18	ACT Tests Administered on Saturdays On various Saturdays throughout the year, the National ACT Test is administered on the LSUA campus. Classroom may be used to facilitate this process The next slide provides information concerning the measures taken to ensure that your classroom space is ready for you on Monday morning.
19	Procedure Staff is well trained for testing procedures including leaving the room as found The Coordinator checks all rooms for needed adjustments. Each proctor’s room is checked to see if they put their room back in order If your room is out-of-order, we apologize. We will do everything possible to see that weekend testing leaves all rooms as found.
20	How To File A Complaint We Welcome Complaints, Compliments, and Comments Email Bridgett McAlister, bmclaster@lsua.edu, to request a testing complaint form Be explicit in your complaint Return the complaint to Dr. Dee Slavant, Box 10 A formal answer will be prepared and returned to you Complaint forms will soon be available on line
21	Testing Center Coordinator Ms. Katie Cooley is the Testing Center Coordinator. The Testing Center is located within the Student Success Center in Room 204 All questions concerning testing should directed to Ms. Cooley. Phone: 427-4492
22	Help Us Help You Support the need for additional part-time help in the Testing Center Could be a clerical position, non student Make suggestions to help us serve you better We will listen to you Let’s work together to make this vital, growing Testing Center the best in the state
23	Thank You Thank you for taking the time to visit the Testing Center through our virtual tour. Please feel free to visit the Center in person. The Testing Center is here to assist you with testing services that support the academic programs.